PRIVACY POLICY

Last Updated: October 10, 2026

1. Introduction

Welcome to KC Game!

KC Game ("we," "us," "our") is a mobile game developer and publisher committed to protecting the privacy and personal information of our users.

This Privacy Policy describes how we collect, use, process, store, share, and protect information when you download, install, access, or use any mobile games, applications, websites, or related services developed or published by KC Game (collectively referred to as the "Services").

This Privacy Policy applies to all games and applications published by KC Game on Google Play Store, Apple App Store, and other supported platforms, unless a particular application provides a separate privacy policy.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your information.

By using our Services, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will request it separately.

If you have any questions about this Privacy Policy, please contact us at:

Email: mochigames.coltd@gmail.com

2. Information We Collect

We may collect certain information when you access or use our Services.

The types of information collected depend on the specific game, its features, the third-party services integrated into it, your device settings, and applicable legal requirements.

2.1. Information You Provide

Some of our games may allow users to contact us, submit feedback, participate in support requests, or use optional account-related features.

Depending on the available functionality, we may collect:

• Email address.
• Username or player name.
• Information submitted through customer support requests.
• Feedback, messages, and communications.
• Other information voluntarily provided by users.

Not all of our games require registration or the submission of personal information.

2.2. Device Information

When you use our Services, we and our third-party service providers may automatically collect technical information, including:

• Device type, model, and manufacturer.
• Operating system and version.
• Application name and version.
• Device language and regional settings.
• Internet Protocol (IP) address.
• Approximate geographic location derived from IP address.
• Device identifiers and application instance identifiers.
• Advertising identifiers, including Google Advertising ID (GAID) and Apple's Identifier for Advertisers (IDFA), where available and permitted.
• Network and connectivity information.

This information may be used to maintain compatibility, improve performance, deliver advertisements, and support analytics.

2.3. Gameplay and Usage Information

We may collect information about how users interact with our games, including:

• Game installation and launch events.
• Gameplay sessions and session duration.
• Levels played, completed, or failed.
• Game progress and achievements.
• Interactions with game features.
• Virtual rewards and in-game activities.
• Advertising impressions and interactions.
• Application performance and crash reports.
• Other gameplay and engagement events.

We use this information to analyze player behavior, improve gameplay experiences, and maintain the quality of our Services.

2.4. Advertising and Attribution Information

Our Services may integrate advertising and mobile measurement technologies.

Depending on the game and its SDK configuration, information may include:

• Advertising identifiers.
• Advertising impressions and clicks.
• Campaign attribution data.
• Application installation events.
• In-app engagement events.
• Device and application information.
• Information used for advertising measurement and fraud prevention.

Such information may be processed by our advertising and analytics partners in accordance with their respective privacy policies and applicable laws.

3. How We Use Your Information

We may use collected information for the following purposes:

3.1. Providing and Maintaining Our Services

To operate our games, maintain technical functionality, support gameplay features, and provide a stable user experience.

3.2. Improving Our Games

To analyze gameplay performance, identify technical problems, optimize game mechanics, and develop new features.

3.3. Analytics and Performance Monitoring

To understand user engagement, evaluate application performance, analyze usage trends, and improve our products.

3.4. Advertising and Monetization

To display advertisements, measure advertising performance, manage advertising frequency, and provide personalized advertisements where permitted.

3.5. Marketing and User Acquisition

To measure the effectiveness of advertising campaigns, understand application installations, and optimize marketing activities.

3.6. Security and Fraud Prevention

To detect fraudulent activities, prevent unauthorized use, maintain application security, and protect our Services.

3.7. Customer Support

To respond to user inquiries, provide technical assistance, and resolve reported issues.

3.8. Legal Compliance

To comply with applicable laws, regulations, legal processes, and legitimate requests from competent authorities.

Where required, we rely on appropriate legal bases for processing personal information, including user consent, legitimate interests, contractual necessity, and legal obligations.

4. Third-Party Services

Our games may use third-party services to support advertising, analytics, application performance, attribution, and other functionality.

Not every third-party service listed below is necessarily integrated into every KC Game application.

4.1. Google AdMob

Some of our games use Google AdMob, an advertising platform provided by Google LLC.

AdMob may collect and process information such as:

• Advertising identifiers.
• IP addresses.
• Device and application information.
• Advertisement impressions and interactions.
• Advertising performance information.

This information may be used for advertisement delivery, measurement, personalization where permitted, and fraud prevention.

Google Privacy Policy:

https://policies.google.com/privacy

4.2. Google Firebase

Some of our games use Firebase services provided by Google.

Depending on the Firebase products enabled, Firebase may process:

• Application usage information.
• Device information.
• App instance identifiers.
• Analytics events.
• Crash and performance diagnostics.
• Other technical information.

Firebase may help us monitor application stability, understand user engagement, and improve our Services.

Firebase Privacy Information:

https://firebase.google.com/support/privacy

4.3. AppsFlyer

Some of our games use AppsFlyer for mobile attribution, advertising measurement, and marketing analytics.

AppsFlyer may process:

• Device information.
• Advertising identifiers, where permitted.
• IP addresses.
• Installation and attribution events.
• In-app engagement information.
• Advertising campaign performance data.

This information helps us evaluate user acquisition campaigns, measure advertising effectiveness, and detect fraudulent activity.

AppsFlyer Privacy Policy:

https://www.appsflyer.com/legal/services-privacy-policy/

4.4. Other Third-Party Services

Certain games may integrate additional third-party services for advertising, analytics, cloud functionality, technical support, or other features.

Where such services process personal information, we will provide any additional disclosures required by applicable law.

Users should review the privacy notices made available for the specific game and relevant third-party providers.

5. Advertising and Personalized Advertisements

Our games may display advertisements provided by third-party advertising networks.

Advertisements may include:

• Banner advertisements.
• Interstitial advertisements.
• Rewarded video advertisements.
• Native advertisements.
• Other supported advertising formats.

Advertising providers may process information to deliver advertisements, measure their effectiveness, prevent fraud, and personalize advertising where legally permitted.

5.1. Personalized Advertising

Personalized advertising may use advertising identifiers and other permitted information to display advertisements based on interests or previous interactions.

Where required by applicable law, we request user consent before processing personal information for personalized advertising or tracking.

5.2. Advertising Preferences

Users may manage certain advertising preferences through their device settings or consent controls.

Android Users

Android devices may provide options to manage or reset advertising identifiers and control advertising privacy preferences.

iOS Users

Users can manage application tracking permissions through:

Settings → Privacy & Security → Tracking

Where required by Apple's App Tracking Transparency framework, we request authorization before engaging in tracking that requires permission.

Disabling personalized advertising does not necessarily prevent advertisements from appearing.

6. Sharing of Information

We may share information with trusted third parties that help us provide and improve our Services.

These may include:

• Advertising networks.
• Analytics providers.
• Attribution and measurement platforms.
• Cloud and infrastructure providers.
• Technical support providers.
• Security and fraud prevention services.

We may also disclose information when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or prevent fraudulent activities.

We do not sell personal information in exchange for monetary payment.

However, certain advertising-related disclosures may be considered a "sale," "sharing," or targeted advertising under applicable privacy laws.

Where required, we will provide relevant disclosures and opt-out mechanisms.

7. Data Retention

We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

• The type of information collected.
• The purpose of processing.
• The relevant game or application.
• The settings and policies of third-party providers.
• Applicable legal requirements.
• Security and fraud prevention needs.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

Third-party providers may apply their own retention periods and deletion procedures.

8. Data Security

We take reasonable technical, administrative, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include secure communications, access restrictions, and security technologies provided by our service providers.

However, no method of internet transmission or electronic storage is completely secure.

Although we strive to protect user information, we cannot guarantee absolute security.

9. Children's Privacy

KC Game recognizes the importance of protecting children's privacy.

Our games may be intended for different age groups depending on their content, features, and platform age classifications.

We take reasonable steps to comply with applicable children's privacy laws and platform requirements, including the Children's Online Privacy Protection Act (COPPA), where applicable.

For games directed toward children, we apply relevant restrictions on personal information collection, advertising, and tracking.

Where required, we obtain appropriate parental consent or disable processing activities that are not permitted for children.

We do not knowingly collect personal information from children in violation of applicable law.

Parents or legal guardians who believe that their child's personal information has been collected improperly may contact us at:

mochigames.coltd@gmail.com

We will review and address verified requests in accordance with applicable law.

10. International Data Transfers

Our Services may use third-party providers that process information in countries outside the user's country of residence.

These countries may have different data protection laws.

Where required, we or our service providers implement appropriate safeguards to protect information transferred internationally.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• The right to access personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of personal information.
• The right to restrict certain processing activities.
• The right to object to certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right to request data portability where applicable.
• The right to opt out of certain personalized advertising or data sharing.

To exercise applicable rights, please contact:

mochigames.coltd@gmail.com

We may request reasonable information to verify your identity or locate relevant records.

We will process requests within the time limits required by applicable law.

12. Data Deletion

KC Game respects users' rights to request deletion of their personal information.

Users may request deletion of eligible personal information associated with their use of our Services.

12.1. Games Without User Accounts

For games that do not require account registration, users may request deletion of eligible personal information by contacting us.

12.2. Games With User Accounts

Where a KC Game application allows users to create accounts, we will provide applicable account and associated data deletion mechanisms as required by law and platform policies.

Instructions for account deletion may be provided within the relevant application and through an accessible web resource.

12.3. How to Submit a Data Deletion Request

To request deletion:

1. Send an email to mochigames.coltd@gmail.com.
2. Use the subject line "Data Deletion Request – KC Game".
3. Specify the name of the game or application.
4. Indicate whether you use Android or iOS.
5. Provide any relevant information reasonably necessary to identify the applicable records.

We will review and process verified requests in accordance with applicable legal requirements.

Certain information may be retained where required or permitted by law.

Uninstalling an application may remove locally stored data but does not necessarily delete information previously processed by third-party services.

Additional information is available at:

https://kcgames.vn/user-data-deletion-policy

13. Third-Party Websites and Links

Our Services may contain links to third-party websites, applications, or services, including links displayed through advertisements.

These third parties may have their own privacy policies and data processing practices.

KC Game does not control independent third-party services and is not responsible for their privacy practices except where required by applicable law.

We encourage users to review the privacy policies of third-party services before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our games, technologies, business practices, or applicable laws.

When changes are made, we will update the "Last Updated" date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Developer / Publisher: KC Game
Services: All mobile games and applications developed or published by KC Game
Platforms: Android, iOS, and other supported platforms
Email: mochigames.coltd@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.

Thank you for playing KC Game's games and using our Services.